Quote to invoice
A subcontractor's process from enquiry to invoice. Sixteen steps, drawn twice — ten of them landing on one person.
See the map →Buying materials
Materials procurement on a construction project. Nine steps, six of which re-key the same details.
See the map →Valuation reports
An insolvency and asset valuation report, end to end — and every place the client's own figures get typed in again.
See the map →Flat-roofing quotes
The quote already exists inside the estimate. Today it gets typed out again, in four separate places.
See the map →Each of these is a real process from a real engagement, with the business anonymised. The right-hand column is a design rather than a system that is running.
How we produce these →